Terms and Conditions

Welcome to Veil Management System ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our FiveM server management platform and related services (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Veil Management System provides a web-based platform for managing FiveM game servers, including but not limited to:

• Server monitoring and analytics
• Performance metrics and reporting
• Server configuration management
• User and access management
• Automated backup and recovery services
• Resource management tools

3.1 Account Creation

To use our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the security of your account and all activities that occur under your account. This includes:

• Protecting your login credentials from unauthorized access
• Not sharing your account with other individuals
• Immediately notifying us of any suspected security breach
• Logging out of shared or public computers

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious software or code
• Attempt to gain unauthorized access to other systems
• Interfere with or disrupt the Service
• Use the Service for any illegal or unauthorized purpose
• Reverse engineer, decompile, or disassemble any part of the Service
• Create derivative works based on the Service

5.1 Script Creation Tool

Our platform includes a visual script builder that allows you to create custom scripts for your FiveM servers through a drag-and-drop interface.

5.2 Ownership of Created Scripts

You retain full ownership and intellectual property rights to scripts you create using our visual script builder. This includes:

• The right to use your scripts on any FiveM server
• The right to modify and distribute your scripts
• The right to sell or license your scripts to others
• The right to keep your scripts private or make them public

5.3 Script Marketplace Rights

If you choose to sell scripts through any marketplace or platform:

• You are solely responsible for the quality and functionality of your scripts
• You must ensure your scripts do not infringe on third-party intellectual property
• You are responsible for providing support to your script purchasers
• We are not liable for any disputes arising from script sales

5.4 Platform-Generated Code

The underlying code framework and templates provided by our visual script builder remain our intellectual property. However, the specific logic, configurations, and customizations you create are yours.

5.5 Script Content Guidelines

Scripts created using our platform must not:

• Contain malicious code or security vulnerabilities
• Attempt to exploit or hack FiveM servers or clients
• Violate FiveM's terms of service or community guidelines
• Infringe on copyrighted content or intellectual property
• Enable or promote illegal activities

6.1 Server Hosting and Management

Our platform provides tools to monitor, configure, and manage your FiveM servers. You acknowledge that:

• You are responsible for your server's compliance with FiveM's terms of service
• We do not host your actual game servers - we provide management tools only
• Server performance depends on your hosting provider and configuration
• We cannot guarantee compatibility with all FiveM server setups

6.2 Server Content Responsibility

You are solely responsible for all content, modifications, resources, and activities on servers managed through our platform. This includes ensuring your server content does not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Contain discriminatory or harmful content
• Promote illegal activities or behaviors

6.3 Community Guidelines

While we do not monitor server content, we expect users to maintain servers that align with community standards and legal requirements in their jurisdiction.

7.1 Platform Data Collection

We collect and process data necessary to provide our services, including account information, server configurations, performance metrics, and usage analytics as described in our Privacy Policy.

7.2 Server Data Ownership

You retain full ownership of your server configurations, scripts, and related data. We access this data only to:

• Provide the management services you've requested
• Generate performance reports and analytics
• Troubleshoot technical issues with your permission
• Comply with legal obligations when required

7.3 Data Export and Portability

You can export your server configurations and scripts at any time through our platform. Upon account termination, you have 30 days to export your data before it may be deleted.

7.4 Security Measures

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely secure, and you should maintain your own backups of critical data.

8.1 Service Plans

We offer various subscription plans with different feature sets and usage limits. Current pricing and plan details are available on our website and may be updated from time to time.

8.2 Billing Cycle and Payments

• Subscriptions are billed monthly or annually based on your selected plan
• Payments are processed automatically on your billing date
• We accept major credit cards and other payment methods as displayed
• All fees are non-refundable except where required by applicable law
• Failed payments may result in service suspension after reasonable notice

8.3 Plan Changes and Cancellation

You may upgrade, downgrade, or cancel your subscription at any time through your account settings. Changes take effect at the next billing cycle unless otherwise specified.

8.4 Free Trial and Promotional Offers

Free trials and promotional pricing may be offered at our discretion. These offers are subject to additional terms and may have usage limitations.

9.1 Platform Availability

We strive to maintain high platform availability but cannot guarantee uninterrupted service. Scheduled maintenance, updates, security patches, and unforeseen technical issues may cause temporary service disruptions.

9.2 Service Updates and Modifications

We regularly update our platform to improve functionality, security, and user experience. We reserve the right to modify, add, or remove features with reasonable notice to users.

9.3 Technical Support

We provide technical support for our platform through various channels including email, documentation, and community forums. Support response times vary based on your subscription plan.

10.1 Platform Ownership

The Veil Management System platform, including its software, design, features, documentation, and branding, is our exclusive intellectual property and is protected by copyright, trademark, and other intellectual property laws.

10.2 User-Generated Content

You retain ownership of scripts, configurations, and other content you create using our platform. By using our service, you grant us a limited license to:

• Process and store your content to provide the service
• Create backups and ensure data redundancy
• Generate anonymized analytics and usage statistics
• Display your content back to you through our interface

10.3 Feedback and Suggestions

Any feedback, suggestions, or ideas you provide about our platform may be used by us without compensation or attribution to improve our services.

11.1 Service Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

• Loss of server data or configurations
• Business interruption or lost profits
• Player disconnections or server downtime
• Security breaches of your servers
• Compatibility issues with third-party software

11.3 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11.4 Third-Party Services

Our platform may integrate with third-party services (hosting providers, payment processors, etc.). We are not responsible for the availability, security, or functionality of these third-party services.

12.1 Your Responsibilities

You acknowledge and agree that you are solely responsible for:

• Your server's compliance with all applicable laws and regulations
• Maintaining appropriate backups of your server data
• Managing your server's security and access controls
• Monitoring your server's performance and resource usage
• Resolving disputes with your server's players or users

12.2 Indemnification

You agree to indemnify and hold harmless Veil Management System from any claims, damages, or expenses arising from your use of the platform, your server operations, or your violation of these terms.

13.1 Termination by You

You may terminate your account at any time through your account settings or by contacting our support team. Upon termination:

• Your access to the platform will cease at the end of your current billing period
• You will have 30 days to export your data
• Your subscription will not auto-renew
• No refunds will be provided for unused subscription time

13.2 Termination by Us

We may terminate your account immediately if you:

• Violate these terms of service
• Engage in fraudulent or illegal activities
• Abuse our platform or other users
• Fail to pay subscription fees after reasonable notice

13.3 Data Retention After Termination

After account termination, we may retain your data for up to 30 days to allow for account reactivation. After this period, data may be permanently deleted and cannot be recovered.

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in [Your Jurisdiction], except for claims involving intellectual property rights.

14.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we will:

• Notify you via email at least 30 days before changes take effect
• Display a prominent notice on our platform
• Update the "Last Updated" date at the top of this document

Your continued use of the platform after changes take effect constitutes acceptance of the updated Terms. If you disagree with the changes, you may terminate your account before they take effect.

If you have any questions about these Terms or need to contact us regarding legal matters, please reach out through:

For technical support issues, please use our support portal or contact support@veilmanagement.com rather than our legal contact.